Ways to Build a Kinder Workplace
It's not always easy being
nice. There are deadlines to meet, conflicts to settle, resources to share,
promotions to snag - all of which can pit people against each other. What
to do? Here are 20 practical ideas. If you believe that workplaces work
better when people get along, scan this list and start living it.
1. Say what
you mean, and mean what you say. There's no substitute for authentic communication.
2. Be less inclined
to give advice - and more inclined to seek it.
3. Resist the
urge to jump to conclusions about people and their motives. Go to the source,
get the facts, and then decide.
the biggest redeeming quality of that person who's always driving you crazy.
Keep it in mind the next time the two of you interact.
5. When greeting
a colleague, skip the mindless how-ya-doin'. Ask a question that shows
6. Go out of
your way to say thank you. Sincere appreciation is powerful stuff - it's
feedback, recognition, and respect all wrapped in one.
7. If you're
overdue in showing gratitude, make up for lost time. Contact everyone who's
owed thanks from you, and let them know how much you appreciate their help.
8. When credit
and compliments come your way, spread them around to all who helped. And
if you think you're solely responsible for that honored achievement, think
9. Promise only
what you can deliver. If what you deliver falls short, explain why.
10. When things
go wrong, resist the urge to assign blame. It's the system that usually
fails, so fix the system, not the people.
11. Widen your
social circle. If you always go to lunch with the same group, invite someone
12. Give a gift
for no reason. If you work with nature lovers, order some plants or flowers.
If the group has a chronic sweet tooth, get a few candy dishes and keep
13. When a rumor
reaches your ear, let it go out the other.
14. Step down
from the treadmill of daily tasks and have an inefficient chat with a colleague.
If it's someone you rarely engage in conversation, all the better.
15. Show interest
in someone else's interests. Okay, maybe you're not dying to hear about
Pat's passion for stamp collecting, but Pat will be thrilled you asked.
16. When you
take a stand and later realize it's the wrong stand, be honest enough to
more people in weighing options and making decisions. There's incredible
brainpower all around you, so why not put it to work?
18. If you tend
to send e-mails to colleagues who are an easy walk away, give the computer
a rest. Get up, walk over, and have a no-tech conversation.
19. Try going
a whole day without making judgments about people. Good luck - it's tough!
20. Don't wait
for kindness to come your way. Gandhi had it right: We must be the change
we wish to see in the world.
here to find a career you can be passionate about