FabJob.com Company Policies

FabJob.com won the TELUS e-Business Award of Distinction in the Business Awards of Distinction sponsored by the Alberta Chambers of Commerce


Satisfaction Guarantee

At FabJob.com we stand behind all our products. We guarantee that you will be satisfied with the information contained in a guide or we will give you a refund within 30 days of purchase. 

Our refund policy is as follows: If after reading all of a guide you decide within 30 days of purchase that you are not satisfied with the information contained in the guide, we will give you a full refund on the purchase price of the guide according to the terms of this policy. 

To receive a refund the buyer must complete a short questionnaire about why they are not satisfied with the content of the guide and return it to FabJob.com within 30 days of purchase.

If a refund is requested for any reason except dissatisfaction with the guide's content (e.g. buyer changes mind, buyer of an e-book says they thought they were buying a paper book, buyer's email does not have enough space but buyer is not willing to open a free email account to receive the guide, etc.), or if buyer does not wish to complete the questionnaire about why they are not satisfied with the guide's content, a service charge of $5.00 will be deducted from the refund to cover our costs of processing the order and the refund.

CD-ROMs and/or print books should be returned by regular mail in resaleable condition to our Calgary address (167 Midland Place S.E., Calgary, Alberta T2X 1N1), and shipping and handling charges are non-refundable. (If a return is made by any means except regular mail it will take several weeks longer for a refund as it requires staff to pick up the delivery and process additional paperwork before it can be refunded. Any charges incurred by FabJob.com to receive the item will be deducted from the amount of the refund.) 

To prevent fraud or theft, refunds will only be made to the credit card used for the original purchase, and a customer may not receive a refund on more than one guide. In no circumstances will FabJob.com be liable for refunding more than the price of the guide. In no circumstances will FabJob.com pay a refund more than 30 days after the purchase date. 

High Quality Products

To see why FabJob guides offer you such outstanding value, it helps to understand how we differ from other e-book publishers. Many large e-book publishers charge authors a fee for publication so they accept close to 100% of manuscripts submitted to them. 

To our knowledge, FabJob.com is the only e-book publisher that pays authors on acceptance of a manuscript. Thus we are extremely selective about the guides we publish, and choose to work with fewer than 5% of the authors who wish to publish with us. We look for authors who have:

  • personal experience succeeding in the fab job 
  • a network of contacts who can provide additional insider information 
  • professional writing experience 
One or more editors then work with an author to ensure each guide is an outstanding publication with complete and current insider information that will help readers break in to the career of their dreams. For more information about our publishing standards please see our writers' guidelines.

Pricing Policy

Because more than 90% of our customers are American, all prices are in U.S. dollars.

Our goal is to produce products customers judge as being worth more than they cost. When a new guide is published we initially sell it for what we consider to be its true value. We may then reduce the price at our website to encourage more customers to purchase the guide.

We are currently offering all of our guides for a reduced price at the FabJob.com website. We decide on a daily basis the price we will offer each guide for the next day. Whenever we begin a special offer or continue it for another day we alert customers that the price is guaranteed for that day. 

We expect to continue offering our guides for a lower cost than they are worth as long as this policy allows us to reach a wider audience with our valuable information. 

Shipments Outside the U.S.

Print book orders being delivered to an address outside the United States may be assessed custom charges and/or import duties once the order reaches your country. Customers are responsible for all customs charges or import duties associated with their orders.

FabJob does not charge, collect nor pay duty or customs charges for print book orders shipped outside the United States. We have no control over these charges and cannot predict what they will be. As customs charges vary widely from country to country, please contact your local customs office or postal authority for further information regarding shipments from the United States to your country.

Copyright Policy

All of the information found at our website and in all of our print books, e-books, CD-ROMs, newsletters, and other materials is copyright by FabJob Inc. All rights reserved. 

FabJob has the exclusive right under the U.S. Copyright Act (Title17, U.S.C. §106) to make and distribute copies of FabJob guides and to make derivative works based on our guides. No part of the FabJob website or any FabJob guide or any other copyrighted FabJob materials may be reproduced, revised, or distributed in any form or by any means (including photocopying, recording, or online) without our prior written permission. 

Unauthorized copying of all or part of a FabJob guide or any other FabJob copyrighted materials constitutes copyright infringement and may result in legal remedies including an injunction, statutory damages of up to $150,000 per infringement, and possible criminal prosecution. FabJob is represented in copyright matters by Christensen O'Connor Johnson Kindness PLLC. 


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Privacy Policy

We respect our customers' privacy. We do not share customer information with any other companies. For our complete policy click here


Environmental Policy 

As an environmentally- friendly business we have chosen to publish many of our products as electronic books. If you prefer to read one of our e-books on paper you can print a copy from your own computer. FabJob.com donates a portion of the proceeds from the sale of each guide to protecting the rain forests.


People Policy

FabJob has millions of web visitors, thousands of customers, and receives hundreds of requests from individuals and companies hoping to be featured in our guides. 

At FabJob we choose to deal with people who are grateful to be involved with us in a mutually rewarding win-win relationship. We choose to do business with people who are kind, reasonable, and fabulous.

Chargeback Policy

We are grateful that fraudulent chargebacks are rare, but we take this issue seriously. Anyone who orders a product then attempts to do a chargeback ceases to be a customer of FabJob.com. Fraudulent chargebacks may be turned over to a law enforcement or collection agency.



For information about our customer service, products or guarantee please Contact Us
or write to our head office. Click here for contact information.



 

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